MOGS is a virtual currency seller, based in Cleveland Ohio, USA. It has been serving the market since 2004. It is a relatively small shop, and seems to consistently priced their goods above market average. Mogs does not offer ‘instant delivery’ but has been able to keep their delivery time under 48-72 hours. Only on a small number of occasions does the seller take longer to deliver the gold. They claim on their website, however, that they have been able to keep delivery time under 12 hours for the vast majority of their orders.
Checkout process are done in 4 steps, the first of which involves providing name, address and phone number. This information, as MOGS says, is to be used for fraud screening. Returning customers bypass this step though. After these details are given, you are automatically registered an account on MOGS. Next on is providing character name, delivery instructions, and selection of payment method. MOGS has only recently added MoneyBookers payment in addition to PayPal. After you pay, you have to pass through fraud screening. The verification process includes a phone call, so be sure to enter a valid phone number. By and large, the process is smooth although a bit lengthy.
The chat queue can be somewhat long and annoying, but the support staffs are friendly and speak perfect English. They are polite and knowledgeable enough. They are not online 24/7 as stated on the website though.
If you are looking for cheaps, go elsewhere. MOGS sells their ISK at above-average prices.
MOGS delivery time is not the fastest, but you get what you pay for. So it’s legit, I would say. They gave me a call when my order was ready. But it was almost midnight at the time, so I was not super impressed. The caller is clearly a native English speaker, which is assuring to know– not least because being a native English speaker is more superior, but because who would want to buy stuffs from people you can’t communicate with?! So I was asked to login to trade the ISK. The delivery was completed in about two days.
Apparently MOGS bought stolen ISK and resold it. So the ISK I bought from them were confiscated and my account left with a negative balance by CCP. I guess it can’t be help. Eventually if you are a gamer who bends the rules, you can get punished for it. But MOGS needs to be more careful about where they get their ISK from.
It’s a fairly good shop. But I would be a bit hesitant to buy from them again given recent bad experience. Although it’s fair to believe that you can’t always blame the gold seller for everything that goes wrong since you are also guilty of cheating, if I need ISK again, I will probably be trying better rated shops than MOGS before I decide to settle with one.